Vendor Terms & Conditions
Updated 19th December 2024
Once a stallholder submits their application, the stallholder agrees to adhere to the terms and conditions as outlined in this document. We implore you to read through the terms and conditions carefully to ensure compliance and to prevent future disappointment or disputes.
Applications must be completed clearly and accurately. Specific information is required regarding how your products are made. The Odd Moon Market reserves the right to decline applications we deem unsuitable at our discretion. We will determine the success of your application based on specific criteria, which includes but is not limited to where your products are made (must be Australia, preferably, Western Australian made), how your products are made (must be made by you). Other considerations include but are not limited to presentation, professionalism, creativity and originality.
Products
1. All products for sale must be designed and handmade by the stallholder in Australia, preferably Western Australia. Stallholder products found to be, not made by you, or made overseas, those applications will also be unsuccessful.
2. It is the responsibility of stallholders to ensure their products comply with the relevant safety and labelling standards for their items. The Odd Moon Market takes no responsibility for products/stallholders who fail to comply with standards and regulations.
3. Stallholders are not permitted to sell offensive, illegal, prohibited, counterfeit or unauthorised goods including goods bearing trademarks for which the stallholder does not have a licence to sell.
4. The market reserves the right to inspect and verify the items are handmade. Any items found to be not handmade or in violation of the market’s rules will be removed from sale immediately.
5. Seller of candles, body products, food/drink items and taxidermy must have the relevant licenses in place. These documents can be requested for verification by Market Organisers. (Please note as the selling of bat taxidermy is unethical no sellers of bats will be approved – this also includes Etsy and AliExpress sourced snakes).
Stall Applications and Attendance
6. Acceptance of stallholders for participation in events is at the sole discretion of The Odd Moon Market. The Odd Moon Market reserves the right to reject applications.
7. Stalls cannot be transferred, sublet, franchised or sold to any other person and cannot be shared without written approval from market management.
8. All stallholders will be informed in writing of their stall allocations, bump in time and location one week prior to market. All stall allocations are final.
9. Stallholders are provided a space for the event for which they have applied and the term of that hire occurs for that event only. Submission of a successful application for one event does not automatically approve stallholders for any future events nor guarantee success or spaces for future events which may be submitted.
Stall Payment, Cancellation and Refunds
10. Successful applicants will have 7 days to make payment of stall fees upon notification of acceptance to the market and issue of invoice which will occur at the time of acceptance.
11. Notification of non-attendance is required with an explanation provided, in writing, as to the reason for non-attendance.
12. Once your stall offer is accepted and paid for, should you cancel six (6) or more weeks prior to the market date for which you have been accepted, you will be entitled to a 50% refund of your stall fee.
13. Cancellations received within six (6) weeks or less, prior to the specified market date for which you have been accepted, are non-refundable.
Stall Set-up and Presentation
14. Stallholders can bump-in and set up during the three hours prior to market opening time, and must be ready to trade by market opening. Pack up and bump-out must be completed within 1.5 hours of market closing.
15. Stallholders must comply with the bump in times and stall locations provided by The Odd Moon Market. Failure to do so will impact acceptance at future events.
16. Stallholders must comply with instructions provided by all market staff on the day.
17. As the building is heritage listed. there is a strict no hanging, taping, tying, nailing, gluing, or blu-tacking to any surface of the building. Tables and chairs must not be dragged across the floor. Any spills must be cleaned immediately. Additionally, stallholders are responsible for any damages they incur to the venue.
18. Burning of candles and incense inside the building is strictly prohibited.
19. All stallholders must cover tables with floor length tablecloths, covering all sides of tables. Items not on display for the purpose of selling must be out of sight. Tablecloths must not be a tripping hazard (i.e. tucked so out of walkways).
20.Stallholder displays and materials must stay within their assigned stall space. Failure to do so may result in items being removed by market management for safety reasons.
21. Please show all consideration to safety of yourself, your team, your fellow stallholders and patrons. Stallholders must clean up all breakages and spills that occur within their stall space. For any safety concerns you have during the event at or near your stall, please contact The Odd Moon Market staff as soon as possible to prevent injury.
Stall Operation
22. Stallholders agree to trade for the entire duration of the market event they have accepted to participate in.
23. Competitions, raffles or giveaways cannot be run without written approval from The Odd Moon Market.
24. The Odd Moon Market do not permit stallholders to stand outside of their stall space to distribute flyers to passing customers due to impact on fellow stallholders.
25. Stallholders are responsible for the area of their stall and surrounds and must leave the area clean and tidy. Boxes and cartons must be removed from market area. Market bins are not to be used for disposal of stallholder waste or packaging materials.
26. All stallholders must be respectful and considerate of their neighbouring stallholders, their spaces and any shared areas. This is not only to ensure the safety of stallholders and patrons, but to maintain a courteous and friendly environment for all.
27. Any disputes or concerns will be resolved by the market organisers. If you have any concerns please speak directly with the Market Organisers.
28. It is the responsibility of the stallholder to trade in accordance with Market, State and Local Shire regulations.
Stall Close and Pack-up
29. Stalls must not commence pack up prior to the advertised closing time.
30. Stallholders must pack up their stall and transport items to a designated bump out location prior to collecting their vehicle. Failure to do so may impact future acceptance at events.
31. Stallholders must follow directions of market staff at all times to ensure safety.
32. All stallholders are responsible for the removal of their own rubbish and must leave their allocated space in the clean and tidy condition it was found prior to bump-in.
33. If you are using the supplied chairs and trestle tables, please ensure they are clean and stored neatly back in the store rooms.
Regulations and Insurance
35. All stallholders must provide their own public liability insurance to the amount of $10 million. Stallholders must provide a copy of their PLI compliance certificate to The Odd Moon Market prior to the event.
36. The Odd Moon Market does not condone inappropriate behaviour. This market is dedicated to fostering an environment where all individuals feel welcome and respected. We uphold a strict code of conduct, ensuring that inappropriate behaviour is not tolerated. Stallholders must not at any time insult or intimidate anyone including other stallholders, customers, visitors and staff. Failure to comply may result in the immediate closure of your stall and you will be prohibited from trading at the next or any future events. You must not engage in any conduct which is disruptive or inconsistent with the purpose of The Odd Moon Market.
Traffic Management and Parking
37. Stallholders must comply with the market’s traffic plan and parking allocation for stallholders.
38. Stallholders are required to unload their market supplies at their allocated bump-in location, and immediately move their car to the allocated event parking.
39. Stallholders requiring assistance when moving between event parking to the event (for any reason) are able to apply to Market Management for an exemption.
40. During bump out, stallholders are required to fully pack down their stall and transport goods to a bump out location, prior to getting their vehicle.
Other
41. While all care is given where possible, each Stallholder agrees to indemnify The Odd Moon Market from any theft, loss or damages to persons, money or goods as a result of participating in the market.
42. Alcohol and drug consumption is strictly prohibited by any stallholders for the duration of the market. Additionally, smoking or vaping is prohibited onsite. Please ensure you are off the Town Hall grounds if you wish to smoke.
Marketing
43. The Event Organisers will be using Facebook and Instagram to promote the Event as well as listing on various websites and publications where available. You will need to indicate on your application form your Facebook Page link and/or title and your Instagram link or name. If you do not have a Facebook/Instagram page, your business can not be tagged in any advertising.
Maximise your exposure
-Ensure attendees know you will be attending this Odd Moon Market well in advance.
-Ensure your customers know where they can purchase your products and services after the Odd Moon Market concludes.
-List all your stockists and ‘local market’ attendance on your Social media
-Provide business cards/flyers to interested parties.
44. Images of stallholders and stallholder products may be used as promotional material by The Odd Moon Market for media and publicity purposes. By applying to be a stallholder at the market you are agreeing to images of both yourself and your products being captured and then used by The Odd Moon Market through promotions both online and digital.
45. Images supplied by stallholders may be used as promotional material by The Odd Moon Market for media and publicity purposes. By supplying images of you, your stall or your products to The Odd Moon Market, you are confirming that the images are yours, or you have approved photographer’s agreement for use of photography. If permission was not sought for the use of images, any fees or royalties incurred for the use of the image will be invoiced to the relevant stallholder.
Limitation of Liability
46. The Odd Moon Market are not liable for any damage, theft, loss, or harm to persons, money or goods as a result of participating in the market, including physical, psychological and economic harm.
The Odd Moon Market are not responsible for any claims, actions, demands or suits that stallholders may face as a result of their conduct.
47. Stallholders found in breach of any of the terms and conditions outlined within this document, risk exclusion from future events, determined at the discretion of The Odd Moon Market management.